Women Entrepreneurs Prove It’s Not Just A Man’s World

I had the honor of speaking this week at a women’s business association luncheon on the topic of entrepreneurship. When I mentioned to my wife the day before that I was speaking to group of women entrepreneurs she asked, “Why on earth would they ask you to speak?”

In her defense, my dear wife has no idea what I do for a living. She’s never read a single one of the several hundred columns I’ve written. She’s never attended a function where I’m speaking or sat in the audience at any of my seminars.

She just knows that we live a very comfortable lifestyle and believes me when I tell her our money doesn’t come from the drug trade.

Beyond that, she’s incredibly happy in her ignorance of her husband’s skills.

When I feigned hurt feelings she waved a hand at me and said, “My point is, what in the world can a man tell a roomful of women that they don’t already know?”

Henny Youngman, Ralph Cramden, Rodney Dangerfield, Tim Knox. At least I’m in good company.

But she had a point. What the heck did I know about women in business? So as not to look like a total idiot in front of this group of what I now call “womentrepreneurs” I decided to do a little research on the topic.

Here’s what I discovered: while some still believe it’s a man’s world, when it comes to business, women are catching up fast.

According to the Center For Women’s Business Research there are over 10 million women-owned businesses in the US, employing 18 million people and generating $2.32 trillion in sales.

Women start businesses at two times the rate of men and women-owned businesses account for 28 percent of all businesses in the United States and represent about 775,000 new startups per year and account for 55% of new startups.

One thing that I found particularly interesting was that the top growth industries for women-owned businesses in recent years were construction, wholesale trade, transportation/communications, agribusiness and manufacturing, industries traditionally dominated by men.

In the past 25 years the number of women-owned firms in the US has doubled, employment has increased four-fold and their revenues have risen five-fold.

Here is the question I sought particularly to answer: Do women approach business differently than men? I’ve been compared to a bull in a china shop when it comes to business. Would a female counterpart approach things differently? More gracefully, perhaps? As my lovely bride would say, “Duh.”

In her book, How to Run Your Business Like a Girl, Elizabeth Cogswell Baskin explored common female traits and how women entrepreneurs – and perhaps men, as well – can use those traits to their entrepreneurial advantage.

Baskin reported that women tend to use three unique strengths more than their male counterparts: trusting their intuition, focusing on relationships, and putting more emphasis on keeping their life in balance.

Trust Your Gut

Women are much more likely to make a decision based on a gut feeling. Women may gather the facts and figures necessary to back up that feeling, but they generally know what they want to do based on intuition.

Build Strong Relationships

Men play the game of business like a sport. They are out to win and dominate. “Women,” Baskin says, “are much more interested in establishing a connection.”

Find A Balance Between Work and Life.

A number of women interviewed for this book cited on quality of life as their reason for starting a business, alluding to their desire to find a way to juggle family and work. “If having more time for your family is important to you, find a way to work that into your day. It’s not so much how much work you do, but being able to decide when you’ll do it.”

Baskin offers one more piece of advice to women in the early stages of their business:

You Don’t Have To Know Everything.

My wife would argue this point because she really does know everything, but Baskin says when it comes to business, thinking you know everything is not the key to success.

“It’s amazing how many women say they didn’t know anything when they started their business,” Baskin said. “Don’t be afraid to ask for help – you don’t have to be perfect at everything.”

Solid business advice: for guys and gals.

Here’s to your success!


Why It Seems So Hard to Get Hired for Your Services!

To answer this question let’s first take a look at the difference between promoting products VS services.

Products often have cool features that show results quickly. Talk about the benefits of a feature and how it’ll make your customer’s life easier and you’ll probably get a sale.

Services on the other hand, are intangible. There are no buttons to push or “before and after” pictures to see. Services often get categorized as “luxury items” we can usually survive without. They are more challenging to sell because the “results” of a service can be difficult to quantify measure or prove.

Many “hard sell” sales trainers shy away from working with service providers. It is easier to train someone to sell products with features you can see and results you can prove.

After four years in the corporate world selling products (Electronic telephone systems), I transferred into yellow pages advertising. Many of the “sales” techniques we used to sell telephones wouldn’t work at all in advertising! I quickly found out that I needed new sales techniques to promote the intangible results of advertising.

Authors, Coaches, Consultants, etc. produce results that improve the human side of life and business and “Alternative Healers” deal with subtle energies that may take longer to produce quantifiable results. To the average consumer, these are luxuries that, although desirable and beneficial, can be “done without” if money is tight.

Most of my clients haven’t got a clue how to tell people about the benefits and results of their good services. They feel frustrated and wonder why clients are so hard to get. Many are good at explaining how they work and what tools they use. The problem is that most consumers couldn’t care less about how you work. We care more about the benefits we’ll experience after hiring you. We want to be clear on what results you can deliver in exchange for our hard-earned money.

“What’s in it for me?” your customers are asking. It is time to stop feature-dumping! Features only imply that a “process” is beneficial, or a “technique” is going to help…. As service providers we must be able to describe clear results to potential clients.

Success Story:

One client arrived in despair. She had a great service as a professional organizer and sadly, few customers to show for it.

I asked her to give me the top 10 benefits of her good service…alas she (like many others responding to this request) provided a list of top 10 features instead.

She listed “features” that describe how she gets to a result. Features like:
– Customized quotes
– Office flow organization tweaking
– Created new filing systems
– Ergonomic layouts for offices, etc.

Sound pretty good, don’t’ they? Sure, and her customers seemed interested and keen, BUT they were not following through and hiring her.

I helped her articulate a more effective sales list of the benefits and results of her good work. Results like:
– Added value of charging only her client’s specific needs
– Improved and streamlined office procedures
– To save time and decrease frustrations
– Ability to provide better customer service
– Increased efficiency with improved filing structure
– Less time wasted due to poor office layout
– Resulting in increased productivity all around.

We created a list of 6 good questions she can ask to uncover if a client needs organizational help. Why waste time telling clients all about our services if they don’t need them?

Now, my client will always ask questions to find out first if someone seriously needs her service. If they do, she tells them with confidence about the results she can provide and is more secure asking for their business. By following these guidelines you too can get hired faster with more confidence practically every time!

“Anna Kanary’s Sales class was exactly what I needed! As someone with very little sales background and who struggles to close the deal with potential clients, this class gave me the format, confidence, clarity and momentum I needed to get out there and get more clients! Anna’s expertise combined with her warmth makes this class not only exceptional but necessary…you will get more than you ever expected!”

Sarah O. Bloomquist, Personal Life Coach, Innermost Coaching, www.innermostcoaching.com